Terms and conditions
1. Scope
The following terms and conditions apply to all orders via our online shop by consumers and entrepreneurs.
Consumer is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity. The entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of their commercial or independent professional activity when the legal transaction is concluded.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or complementary general terms and conditions, their validity is hereby objected to; You only become part of the contract if we have expressly agreed.
2. Contract partner, conclusion of the contract, correction options
The purchase contract is concluded with AutoForm Carbox GmbH.
By setting the products to the online shop, we submit a binding offer to the conclusion of the contract via these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aid intended and explained in the order process. The contract is concluded by accepting the offer via the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language (s): German, English available for the conclusion of the contract
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
4. Delivery conditions
We deliver free of charge.
We only deliver in the shipping route. Unfortunately, it is not possible to pick up the goods.
We do not deliver to packing stations.
5. Payment
The following payment methods are generally available in our shop:
Prepayment
When selecting the payment method in advance, we give you our bank details in separate email and deliver the goods after receipt of payment.
PayPal
In cooperation with the payment service provider PayPal (Europe) S.à r.l. Et cie, s.c.a, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") we offer you the following payment options as PayPal services. Unless otherwise regulated below, payment via PayPal Plus does not require registration with PayPal. You can get further information from the respective payment option and in the ordering process.
PayPal, PayPal Express
In order to be able to pay the invoice amount via the PayPal payment option, you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instructions. The payment transaction is carried out by PayPal immediately after the order was submitted. PayPal can offer further payment modalities in the customer account selected and selected according to its own criteria. However, we have no influence on offering these modalities; Other individually offered payment modalities concern your legal relationship with PayPal. For more information, see your PayPal account.
Credit card via PayPal
Your card will be burdened by PayPal after sending the goods.
Direct debit via PayPal
Payment by direct debit via PayPal requires an address and credit check and is made directly to PayPal. With confirmation of the payment instruction, you grant PayPal a direct debit mandate. You will be informed about the date of the account load from PayPal (so -called prenotification). The account load is carried out before the goods are sent.
Purchase on account about PayPal
The purchase on account via PayPal requires an address and credit check and takes place directly at PayPal.
Amazon Pay
To the invoice amount about the payment service provider Amazon Payments Europe S.C.A. 38 Avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon") can be paid, you must be registered with Amazon, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out within a banking day after the order was submitted. A banking day is every working day with the exception of Saturdays, national public holidays and December 24th and 31st of each year. You can get further information in the ordering process.
6. Cancellation policy
You have a right of withdrawal according to the subsequent cancellation policy:
Right of withdrawal
You have the right to revoke this contract within thirty days without giving reasons. The cancellation period is thirty days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of cancellation, you must (AutoForm Carbox GmbH, Justus-von-Liebig-Str. 7-9, 28832 Achim, Germany, info@carbox.de, phone: 04202/96970) by means of a clear explanation (e.g. . Information about your decision to revoke this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days. We bear the costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
The right of withdrawal does not exist with the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
End of the cancellation policy
7. Removal of title
The goods remain our property until full payment.
In addition, the following applies to entrepreneurs: We reserve ownership of the goods until all claims from an ongoing business relationship are completely paid. You can resell the goods subject to retention of title in the ordinary business company; All claims arising from this resale - regardless of a connection or mixing of the reserved goods with a new item - will take place in advance in advance in the amount of the invoice amount, and we accept this assignment. They remain authorized to collect the claims, but we can also collect claims ourselves if they do not meet their payment obligations. At your request, we will release the collateral due to our desire as the realizable value of the collateral exceeds the value of the open claims by more than 10 %.
8. Transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such errors as soon as possible with the deliverer and please contact us immediately. The failure of a complaint or contact has no consequences for your legal claims and its enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims towards the carrier or transport insurance.
The following applies to entrepreneurs: The risk of random loss and the random deterioration passes to you as soon as we have delivered the matter to the freight forwarder, the carrier or the person otherwise designed to carry out the dispatch.
9. Warranty and guarantees
9.1 Liability of the defect
Unless expressly agreed differently below, the statutory right to defect applies.
The following restrictions and deadline reductions do not apply to claims due to damage caused by us, our legal representatives or vicarious agents
- in the event of violation of life, body or health
- In the event of intentional or grossly negligent breach of duty as well as malice
- In the event of violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the contractual partner can regularly trust (cardinal obligations)
- As part of a guarantee promise, if agreed, or
- as far as the scope of the Product Liability Act is opened.
Restrictions to entrepreneurs
Compared to entrepreneurs, only our own information and product descriptions of the manufacturer, which have been included in the contract, are considered an agreement on the nature of the goods; We assume no liability for public statements from the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from a transfer of danger.
The statutory limitation periods for the right to recourse according to § 445a BGB remain unaffected.
Regulations to merchants
Among merchants, the examination and notification obligation regulated in § 377 HGB applies. If you fail to do so, the goods are considered approved, unless it is a defect that was not recognizable during the examination. This does not apply if we have a lack of default.
9.2 guarantees and customer service
You can find information on the applicable additional guarantees and their exact conditions for the product and on special information pages in the online shop.
10. Liability
For claims due to damage caused by us, our legal representatives or vicarious agents, we are always indefinitely liable
- In the event of violation of life, body or health,
- In the event of intentional or grossly negligent breach of duty,
- In the event of guarantee promises, if agreed, or
- as far as the scope of the Product Liability Act is opened.
In the event of a violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the contractual partner can regularly trust, (cardinal obligations) by mild negligence by us, our legal representatives or vicarious agents, the amount of the amount predictable when the contract is concluded Damage limited, the development of which must typically be expected.
In addition, claims for compensation are excluded.
11. Code of Conduct
We have submitted the following codes of behavior:
12. Dispute resolution
The European Commission provides a platform for online dispute resolution (OS) that it here find. We are not obliged to participate in a dispute settlement procedure in front of a consumer arbitration board.
13. Carbox guarantee conditions
With the guarantee of Carbox, you always remain on the safe side in addition to the statutory guarantee. Carbox guarantees the perfect quality of the products within 10 years of the purchase date. The exception of damage caused by unusual use, non -observing the specified temperature range and external violence are demonstrated.
In the guarantee case, Carbox will replace the defective article, reimbursement of the purchase price is excluded.
14. Final provisions
If you are an entrepreneur, then German law applies to the exclusion of the UN sales law.
If you are a merchant within the meaning of the Commercial Code, legal entity under public law or special funds under public law, our business is exclusive for all disputes from contractual relationships between us and you.
